No mystery, no jargon walls, no week-three "what are we even doing?" moments. Here's exactly how we work, start to finish.
A free 30-minute conversation. You tell us about your brand, your goals, and what's not working. We listen, ask questions, and tell you honestly whether we're a fit.
If there's a fit, we audit what you've got — channels, content, brand, performance — and come back with a tailored proposal: scope, timeline, and a flat monthly or project fee.
Once we're working together, we kick off with a deep-dive: brand voice, audience, competitors, and KPIs. You walk away with a written strategy doc you'll actually use.
We get to work. Calendars, content, ads, emails, websites — whatever's in scope, we produce in tight, weekly sprints with clear approvals and zero surprise revisions.
Things go live. We monitor closely in the first week, make rapid adjustments, and lock in the patterns that are working.
Monthly reporting in plain English. Weekly check-ins. Quarterly resets. We measure what matters and tweak relentlessly so performance compounds.
You're not handed off to an account manager. You work with Sondra and the senior creative team — directly.
No acronym soup. Plans, reports, and recommendations written so anyone on your team can understand them.
Standing weekly check-ins, monthly strategy reviews, and quarterly resets. You always know what's coming.
We meet you where you communicate. Same-day responses on weekdays. No 48-hour ticket queues.
Live dashboards plus written analysis. You see what we see — and what we're going to do about it.
Need to shift priorities mid-quarter? We're built for it. Most retainers can flex up or down by 20%.